For the complete documentation index, see llms.txt. This page is also available as Markdown.

❌Error Codes

Meanings of the error messages you may encounter during API requests and the steps you need to follow to resolve them.

Error Code (code)
HTTP Status
Error Key
Description
Resolution

5001

403

ipNotAllowed

Your IP address is not authorized to access this API.

Add your requesting IP address to the whitelist in your API settings.

5002

403 / 429

noRequestLeft

You have exceeded the request quota for your current package.

Upgrade your package to make more requests or wait for your quota to renew.

5003

400

queryParameterError

The query parameters provided are invalid or not in the expected format.

Check the documentation for the correct parameter types (string, int, etc.) and values.

5004

500

serverError

An unexpected system error occurred on the server.

Please try again later. If the problem persists, contact the support team.

5005

403

noActivePackage

There is no active API package assigned to your account.

Purchase or activate a valid package to start using the system.

5006

400

missingParamater

One or more required parameters are missing.

Check the required fields (header, query, or body) in your API request and provide the missing parameters.

5007

403

datasetAccessError

You do not have permission to access the requested dataset or endpoint.

Ensure that your current package includes access to this specific dataset.

5008

403

packageExpired

Your API package has expired.

Log in to the system to renew your package.

5009

403

eSignatureRequired

E-signature approval is required for this operation or data access.

Complete the relevant agreement or verification steps using your e-signature and try again.

5010

429

rateLimitError

Too many requests have been sent within the defined time limit.

Reduce your request rate and wait a moment before trying again to avoid temporary blocks.

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